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How To Cancel A Booking?

Updated

As an Instructor, you can cancel a lesson booking if you're unable to attend. Bookings can be cancelled from either the My Learners page or the Booking Status Calendar.

Option 1: Cancel from My Learners

  1. Log in to your Instructor account.
  2. Go to My Learners.
  3. Find the upcoming booking.
  4. Click the Action menu (three dots).
  5. Select Cancel.
  6. Confirm the cancellation.

Option 2: Cancel from the Booking Status Calendar

  1. Open your Booking Status Calendar.
  2. Select the booking you wish to cancel.
  3. Click the Action menu.
  4. Select Cancel.
  5. Confirm the cancellation.

Important Information

  • If you cancel a booking, the learner will receive a full refund.
  • Repeated cancellations may affect your instructor account and may be considered misconduct.
  • AnyLicence may take action where repeated cancellations impact learner experience or platform quality.

Need Help?

If you need assistance cancelling a booking or have any questions about the cancellation policy, please contact the AnyLicence Support Team . We're happy to assist you.

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