The following policy explains how cancellations, no-shows, and wallet refunds are handled for learner lesson bookings on AnyLicence.
Learner Cancels More Than 24 Hours Before the Lesson
- The learner is eligible for a full credit refund to their Learner Wallet.
- The refunded credit can be used to book another lesson with any available instructor.
- No cancellation fees apply.
Learner Cancels Within 24 Hours of the Lesson
- No refund will be provided.
- The lesson cannot be rescheduled.
- The full lesson fee will be charged.
Learner No-Show
If a learner does not attend their scheduled lesson without prior cancellation:
- No refund will be issued.
- The lesson cannot be rescheduled.
- The instructor will receive the full lesson payment.
Refunds for Unused Wallet Credit
- Learners may request a refund for any unused wallet credit.
- Refund requests can be submitted using the Withdrawal feature in the Learner Wallet.
- Approved refunds will be processed back to the original payment method.
Need Help?
If you have any questions about cancellations, refunds, or your wallet balance, please contact the AnyLicence Support Team . We're happy to assist you.