Whenever a learner submits an enquiry for one of your courses through AnyLicence, the enquiry is automatically added to your Leads section. From there, you can view the learner's contact details and follow up directly to assist them with their booking.
Log in to Your Course Provider Account
- Visit the AnyLicence website.
- Click Login.
- Enter your registered email address and password.
- Click Sign In.
Once you've logged in, you'll be taken to your Course Provider Dashboard.
Open the Leads Section
- From the top navigation menu, click Leads.
- The Course Leads page will display all learner enquiries submitted for your courses.
View Your Course Leads
Each lead contains important information to help you follow up with potential learners.
The Leads table includes:
- Name – Learner's full name.
- Email – Learner's email address.
- Phone – Learner's contact number.
- Course – The course the learner has enquired about.
- Created At – The date and time the enquiry was submitted.
Contact the Learner
Use the learner's contact details to follow up directly and assist them with their enquiry.
You can:
- Send an email with course information.
- Call the learner to answer their questions.
- Discuss course availability and booking options.
- Provide pricing and additional course details.
Responding promptly helps improve the learner's experience and increases the likelihood of converting enquiries into confirmed bookings.
Check Your Leads Regularly
To ensure you don't miss any new enquiries:
- Review your Leads page regularly.
- Respond to new enquiries as soon as possible.
- Keep track of your leads to ensure every learner receives a timely response.
Need Help?
If you're experiencing issues accessing your Course Leads or believe a lead is missing, our support team is here to help.
You can use the Chat feature on the AnyLicence website to raise a support request. If you're logged into your account, you can also use the Feedback feature to contact our support team.
You can also contact the AnyLicence Support Team . We're always happy to assist you.